Practical Uses of AI for a Small Welsh Business

Don't start with a big AI plan. Start with one dull job that crops up most weeks, like answering the same enquiry again. Try it with AI, but check what comes back before anything goes out to a customer.

Useful jobs to try first

• Drafting replies to common enquiries
• Turning rough notes into a quote or proposal
• Summarising long documents
• Creating first drafts of social posts
• Turning customer questions into website FAQs

What to be careful with

AI often sounds sure of itself, even when it's got things wrong. Always double-check facts, prices and anything legal before you send it to a customer. And don't put personal or sensitive details into any tool unless you know exactly where that data's going.

How to measure whether it's worth it

See how long the job takes you now, then compare it after you've tried AI. If you find you're spending just as much time checking as you would doing it yourself, it's probably not worth it for that task. Stick with what actually saves you time and scrap the rest.

If you're not sure where to start, Sgôr's AI Set Up service can help you pick something practical and get it running properly.